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Reviews
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Anna on Mar 1, 2022
5 out of 5 starsBeautiful top, vibrant colours and excellent quality. I’ve had a few items from this store and they always wash and keep well.
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Becca on Jan 23, 2022
5 out of 5 starsExcellent quality, my toddler loves it and the penguin print is even more beautiful in real life. Thank you!
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Becca on Jan 23, 2022
5 out of 5 starsGreat quality as always, and my (very particular) 5-yr-old has this on every chance he gets!
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Emma on Nov 30, 2021
4 out of 5 starsItem was off good quality and as described. Sizing also fair. Seller was very efficient with communication replies and postage of the goods.
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Paula on Nov 30, 2021
5 out of 5 starsThe hat is beautiful, the fabric is soft and it's really well made. My kid loves the vibrant colours and it'll definitely keep her nice and warm in the winter. Highly recommended Lucy's shop!
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Abi on Nov 26, 2021
5 out of 5 starsFerox delivers every time! Looooove her clothes, always great quality and fun! Thanks!
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Fiona on Nov 11, 2021
5 out of 5 starsI absolutely love purchasing from here. I love the brightness and the quality of the products!
Combatting the pink/blue aisles and gender stereotyping one item at a time.
Shop members
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Lucy Cooper
Owner, Maker
Hi, I'm Lucy! I live on a hill in Ripponden, West Yorkshire with my husband and our two little wildlings. When I'm not sewing or playing with the kids you can usually find me cooking, reading, cross stitching or running.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
RUSH ORDERS
As most of the items in my shop are made to order I ask you to please allow up to 2 weeks for your order to be made and posted. I do always strive to get your order shipped as quickly as possible but if you do need something for a particular date or in a hurry please let me know and I will try my very best to make it happen.
READY TO SHIP ITEMS
There may sometimes be a few items in the shop that are ready to ship. These are items that I have made already and therefore I are not able to adapt or customise them in any way. I aim to have these in the post 1-2 days after you place your order.
CUSTOM ORDERS
If you have any particular customisation or personalisation requests then please send me a message and we can discuss making your perfect item. If it is a case of adapting sizing/shape then these items will still fall within my 1-2 week turnaround time. However if you would like a particular fabric design or colour that I do not have in stock then I am more than happy to order it in but then please be aware that this will add to the time it will take me to make and ship your order.
SHIPPING UPGRADES
All orders now come with free UK shipping! These orders will be sent standard 2nd class and should arrive within 2-3 working days. If you need your order in a hurry there is a shipping upgrade available when you checkout to upgrade to 1st class signed for which aims to deliver the next working day.
International shipping varies between Europe and the rest of the world. I will send all orders as standard international class which are untracked. International shipping upgrades are also available to upgrade to tracked and signed for.
LOST PARCELS
Please be aware that I am unable to refund for missing parcels until after the statutory claim period for royal mail has passed. These are as follows:
UK - 10 working days after delivery estimate
Europe - 20 working days after delivery estimate
Rest of the World - 25 working days after delivery estimate
If you think your order is missing please contact me and we can discuss any further action.
Seller details
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